https://sunnyjoshi.com/blog/ Writing by Sunny Joshi on design, craft and the work. en Tue, 28 Jul 2026 11:29:52 GMT https://sunnyjoshi.com/blog/arm-the-believer-inside/ https://sunnyjoshi.com/blog/arm-the-believer-inside/ Tue, 28 Jul 2026 00:00:00 +0530 In a big organisation you rarely win the room yourself. You find the believer inside it, and arm them to win it for you. systems design information design https://sunnyjoshi.com/blog/dont-hide-the-constraint/ https://sunnyjoshi.com/blog/dont-hide-the-constraint/ Tue, 28 Jul 2026 00:00:00 +0530 The limits I was handed on four projects weren't obstacles to hide. Each one turned out to be the concept, once I stopped apologising for it. systems design interaction design https://sunnyjoshi.com/blog/finalised-isnt-final/ https://sunnyjoshi.com/blog/finalised-isnt-final/ Tue, 28 Jul 2026 00:00:00 +0530 We signed off a Diwali design for TUMI. Then a VP pulled it back. A quiet lesson about where design decisions really get made. systems design information design https://sunnyjoshi.com/blog/give-them-the-win-first/ https://sunnyjoshi.com/blog/give-them-the-win-first/ Tue, 28 Jul 2026 00:00:00 +0530 PepeJump handed every new player a reward before they'd done a thing. A note on why a number going up is the most reliable delight in UX. interaction design usability https://sunnyjoshi.com/blog/google-pay-taught-a-country-a-gesture/ https://sunnyjoshi.com/blog/google-pay-taught-a-country-a-gesture/ Tue, 28 Jul 2026 00:00:00 +0530 The best way to teach a new action is not to teach it. Borrow one people already know in their fingers, and point it somewhere new. interaction design human factors https://sunnyjoshi.com/blog/my-friends-guruji-said-no/ https://sunnyjoshi.com/blog/my-friends-guruji-said-no/ Tue, 28 Jul 2026 00:00:00 +0530 I turned a MacBook into a harmonium with an AI's help. The master's ear said no. Mine couldn't tell the difference. So I shipped it anyway. human factors interaction design https://sunnyjoshi.com/blog/the-game-was-a-disguise/ https://sunnyjoshi.com/blog/the-game-was-a-disguise/ Tue, 28 Jul 2026 00:00:00 +0530 A protest campaign for Afghanistan's banned women cricketers, and the lesson that design's first job is to protect the people in it. human factors systems design https://sunnyjoshi.com/blog/the-graveyard-won/ https://sunnyjoshi.com/blog/the-graveyard-won/ Tue, 28 Jul 2026 00:00:00 +0530 The idea I threw away became the whole system. A story about showing your rejected work, and why clients love the reject you buried. information design interaction design https://sunnyjoshi.com/blog/trust-is-built-with-copy-not-code/ https://sunnyjoshi.com/blog/trust-is-built-with-copy-not-code/ Tue, 28 Jul 2026 00:00:00 +0530 In a scary crypto app, what made people feel safe wasn't the technology. It was plain words and small honest moments. interaction design human factors https://sunnyjoshi.com/blog/we-made-them-better-traders-they-still-lost/ https://sunnyjoshi.com/blog/we-made-them-better-traders-they-still-lost/ Tue, 28 Jul 2026 00:00:00 +0530 I designed a crypto app that made trading simple, fun, and better. People still lost money — because the real game was never about skill. human factors systems design https://sunnyjoshi.com/blog/the-day-your-interface-disappears/ https://sunnyjoshi.com/blog/the-day-your-interface-disappears/ Mon, 27 Jul 2026 00:00:00 +0530 Ten principles for making software feel less like an interface and more like instinct. usability interaction design information design https://sunnyjoshi.com/blog/the-wrong-line-at-the-end-of-the-war/ https://sunnyjoshi.com/blog/the-wrong-line-at-the-end-of-the-war/ Sun, 26 Jul 2026 00:00:00 +0530 How one misplaced signature on Japan’s surrender document exposed the hidden choreography inside every form. usability error prevention systems design https://sunnyjoshi.com/blog/the-ballot-that-made-a-vote-point-sideways/ https://sunnyjoshi.com/blog/the-ballot-that-made-a-vote-point-sideways/ Sat, 25 Jul 2026 00:00:00 +0530 What the butterfly ballot teaches us about alignment, error costs and the danger of interfaces that cannot confirm intent. usability interaction design error prevention https://sunnyjoshi.com/blog/how-do-you-design-a-democracy-for-173-million-people/ https://sunnyjoshi.com/blog/how-do-you-design-a-democracy-for-173-million-people/ Fri, 24 Jul 2026 00:00:00 +0530 India’s first general election was not only a political achievement. It was a vast exercise in inclusive system design. systems design information design interaction design https://sunnyjoshi.com/blog/the-125-million-unit-label/ https://sunnyjoshi.com/blog/the-125-million-unit-label/ Thu, 23 Jul 2026 00:00:00 +0530 The Mars Climate Orbiter was lost at the boundary between two teams—and that boundary is where many systems actually fail. systems design error prevention human factors https://sunnyjoshi.com/blog/the-map-that-lied-so-london-could-make-sense/ https://sunnyjoshi.com/blog/the-map-that-lied-so-london-could-make-sense/ Wed, 22 Jul 2026 00:00:00 +0530 Harry Beck’s Underground map abandoned geographical accuracy and became more truthful about the journey people were actually making. information design wayfinding usability https://sunnyjoshi.com/blog/when-every-alarm-is-urgent-none-is/ https://sunnyjoshi.com/blog/when-every-alarm-is-urgent-none-is/ Tue, 21 Jul 2026 00:00:00 +0530 Three Mile Island showed that displaying information is not the same as helping somebody understand a crisis. information design human factors usability https://sunnyjoshi.com/blog/the-word-takeoff-had-two-meanings/ https://sunnyjoshi.com/blog/the-word-takeoff-had-two-meanings/ Mon, 20 Jul 2026 00:00:00 +0530 The Tenerife airport disaster shows why critical systems cannot rely on language that merely sounds understood. human factors error prevention systems design https://sunnyjoshi.com/blog/the-door-that-blames-you/ https://sunnyjoshi.com/blog/the-door-that-blames-you/ Sun, 19 Jul 2026 00:00:00 +0530 Norman doors reveal why repeated human error is often an object communicating badly. usability interaction design human factors https://sunnyjoshi.com/blog/designing-for-someone-moving-at-70-mph/ https://sunnyjoshi.com/blog/designing-for-someone-moving-at-70-mph/ Sat, 18 Jul 2026 00:00:00 +0530 Britain’s road signs show what happens when typography, language and environment are treated as one system. information design wayfinding systems design https://sunnyjoshi.com/blog/a-city-compressed-into-four-characters/ https://sunnyjoshi.com/blog/a-city-compressed-into-four-characters/ Fri, 17 Jul 2026 00:00:00 +0530 The I ❤️ NY identity shows how a tourism campaign became a sentence people could complete with their own feelings. information design wayfinding interaction design